Terms & Conditions

* FREE SHIPPING ON ORDERS OVER $100.00 *

PLACING YOUR ORDER: 


Orders placed Monday-Friday before 5 PM ET will begin processing that day, excluding holidays, and usually ship within 1 business day pending availability and credit verification. All orders placed after 5 PM ET will begin processing the next business day. Orders placed on Friday after 5 PM ET will begin processing on the following Monday. 

Denim Lily will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. Our carriers are unable to deliver to APO/FPO addresses or P.O. Boxes. We do not offer Saturday delivery. 
 DELIVERY TIME DOES NOT INCLUDE SATURDAY, SUNDAY, OR HOLIDAYS.

DO YOU SHIP TO ME:

We ship domestically (USA) and internationally. Please see the checkout page to view the shipping rate for your order (Shipping costs based on weight, location and delivery options).

USPS International Shipping is available for a flat rate of $25.00. Typical transit time for International Shipping is between 5-10 business days, but occasionally customs delays of several weeks can occur. In-transit tracking is not provided for your package for International Shipping.

Unfortunately, we cannot be responsible for any delays caused by destination customs clearance processes, local duties and taxes, and items that are lost in transit. If this is of concern to you, express shipping can be organized for your order at an additional cost. Please contact us for more information.

WHAT CREDIT CARDS DO YOU ACCEPT:

We accept Visa, Mastercard, and American Express.

 

Return Policy:

• Returns are only accepted on merchandise within 10 days of receipt.
• Merchandise must not be worn, altered, or washed.
• Merchandise must have all tags attached.
• Footwear must include the original shoe box in its original condition, without postal labels.
• Shoe box fees are charged when footwear is returned in a damaged shoe box, or without the original shoe box.
• Please Note: Shipping and handling charges are not refundable.
• Sale items are FINAL SALE and may not be returned. 

*In case of returns, neither the original shipping cost nor the return shipping cost will be repaid.

 

Please return to:

Denim Lily Boutique

2785 SE 11 Street

Pompano Beach, Florida 33062

 

Refund Policy:

After returning the item, please note that the product must be returned unused, with tags still attached. Neither the original shipping cost nor the return shipping cost will be repaid.
Your banking institution may require additional days to process and post this transaction to your account once they have received the information from Denim Lily Boutique.

 

 

CUSTOMER SERVICE:

info@denimlily.com
                

 

 

THIRD PARTY - CUE:

Your privacy is very important to us. To help you better understand how our partnership with Cue affects you, please visit their Terms of Services at cueconnect.com/privacy.